PayPal e-checks will need to clear prior to release of products.

At this time, we do not accept personal checks or money orders via the mail.

2. How long will it take to receive my order?
Please allow 2-3 days for us to process your order. Once in the hands of the shipping couriers, please allow 4-10 days to receive your order (depending on where you are in the United States). Usually you will receive your order much sooner.

3. Why do I need to create an account?
Since we need to collect your name, address, and phone number to process your order, it would be much easier to do this only once via creating an account. This also creates ease for your future visits to Moonlight Delights. Upon creating an account, you will receive an email that will have your login details which you may print out for future reference.

4. Do you have an affiliate, wholesale, and/or drop ship program?
Currently, we do not offer an affiliate, wholesale, nor drop ship program. This may certainly change in the near future, so we invite you to bookmark our site so that you may check back as to the status of such programs.

5. Where do you ship?
In order to offer our customers the lowest possible pricing and until the price of fuel decreases, we only offer shipping within the United States of America.

Please refer to our Shipping and Returns page for complete details.

6. How can I contact you?
Please click on Contact Us in the left side navigation bar. There you will find our email addresses, physical address, and an email form.

7. Do you have a catalog?
Our Website constitutes our catalog. We also have a printable catalog. Please see our Printable Catalog link in the left navigation menu.

8. Is my personal information safe?
Yes! Please refer to our Conditions of Use and Privacy Notice page via the link in the left side navigation bar for complete details. But rest assured, we do all we can to make sure no one else obtains your personal information.

9. Why does my item look different from what was pictured on the website?
The majority of the items available for purchase on Moonlight Delights are not massed produced, but are created individually by hand. Dye colors in candles and soaps may and will vary. Naturally, all crystals and gemstones will vary just because of Mother Nature *grins*.

10. Will I be charged sales tax?
Since Moonlight Delights is located in North Carolina, we are only obligated to collect sales tax from North Carolina customers. We collect 7.00% sales tax (as of April 1, 2008). All other customers will not be charged sales tax.

If your question is not answered here, please do not hesitate to contact us! We strive to make your shopping experience at Moonlight Delights a delightful one!